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FAQ Guide

Frequently Asked Questions (FAQ)Find quick answers to common questions about life in Arden Park North—access & gates, pool, landscaping, dues & billing, ACC requests, and community events.
This page is a living resource and will be updated as policies change and new questions come in. If you don’t see what you need, please connect with us
and we’ll point you to the right person or committee.
Connection Page

Important Community Info
Where do I find my governing documents? How do I vote electronically?

All HOA financials can be found in the following:

Electronic_Voting_Form
Where do I find my HOA financial documents?

All HOA finances related to the budget and Monthly financials:

This is helpful general information if new to the community or getting started!

Office hours

  • Our LCAM will be in the office Monday-Friday, 9am-4:30pm. Any holidays will be communicated to the community through email
  • Admin assistant will be in the office Monday, Wednesday, Friday: 11:30am-7:00pm

Frontsteps is our community portal that you must register to get access to. This contains all information related to ACC, Covenants, Financials, Board meeting minute and other community documents that go into further detail from what is available here.

How do I pay my dues?

This will be found in Frontsteps as well. You can make payments through multiple means. You can do electronic payments through CC or directly from your checking through ACH. ACH direct pay is highly recommended as there are no additional processing fees.
It is a set it up once and forget it for the rest of the year. You can use the payment coupon booklets that are sent out at the beginning of each calendar year with the set monthly dues amount. See the following link to your account in Frontsteps:

Gate Access
How Do I get access to Butterfly?

There are a few steps to getting access to ButterflyMX (Guest Access System). The BMX Access form is attached below.

You can always reach out to management ardenpark@artemislifestyles.com

Butterfly-Access-Form.pdf
I have butterfly access, how do I setup my guest passes?

If you already have ButterflyMX access, you can create Visitor Passes directly in the ButterflyMX mobile app for guests, family, or service providers. Open the app, tap “+ Visitor Pass,” choose the type of pass you want, name it, set the days/times it should work, choose an expiration date, and then share it by text or email.
Depending on your setup, the pass can be sent as a QR code or PIN. ButterflyMX supports several pass types, including Custom Duration, Recurring Access, Business Hours, Full-Day Use, and One-Time Use. Once created, the pass lets your guest enter without needing to call you each time.

Instructional Videos

What is needed for gate access? What do I do if I have access issues?

Residential Gate access requires an RFID sticker that can be picked up from management at the clubhouse. If you are having access issues, please contact ardenpark@artemislifestyles.com

APN_GATE_STICKER_FORM
Architectural Committee (ACC)
Where are the ACC docs?

Where do I find all info ACC related?

APN-Approved-Color-Palette.pdfACC-Guidelines.pdf
How do I submit an ACC request? What is the review process?

How to submit an ACC request

  • All ACC requests must be submitted through the Frontsteps portal.
  • The entire process is completed online — you do not need to print or fill out paper forms.
  • You can upload all required documents directly in the portal, including:
    • photos
    • vendor forms
    • design documents
    • any other project-related files

Need help or have questions?
Please email arb@artemislifestyles.com.

How the review process works

  • Artemis Lifestyles manages all ACC requests.
  • The LCAM and Admin at the Arden Park North clubhouse can help answer general questions, but they do not oversee the ACC review process.
  • The Artemis team will:
    • guide you through the submission process
    • notify you if documents or information are missing
    • send email updates throughout the process
  • Once all requirements are met, your request is forwarded to the ACC Committee for review.
  • The ACC Committee may ask follow-up questions if needed.
  • The goal is to move requests through the process as efficiently as possible so your project can proceed in a timely manner.
  • Once approved, you may move forward with your project.

Submit your request here:
My Architectural Requests

Violations FAQ